Wonderful, knowledgeable staff.
It was a hard day yesterday putting our family member down. Staff was very compassionate and took their time with us.
If I could give less than 1 star, I would. I was a customer of this VH for 12 years. Recently I had a beloved family dog that I took there on three separate occasions over the period of one month for worsening symptoms. The doctor said labs were drawn, and I was charged for these labs, but they could never show me the results. My dog was actually even left at the facility on the third visit for almost a week, and no answers could be provided. They treated my pet for several different conditions, but could never provide a solid, scientific laboratory proven rationale for why these treatments were being done - however they were more than happy to continue charging for these services. My dog died after being in their care for nearly 1 week, and a copy of my labs was refused to me, I assume because they these extra labs were charged but they forgot to call to have them added on/completed. This was not the first pet such a bad mistake was made by this facility, but the other animal didn't die, thank God, but a needless surgery was conducted. I feel as though these folks are out to get money and providing excuses - one such excuse was " we called but didn't leave a message" in regards to these same phantom lab results (anyone with 2 senses knows a call without a message is as useless as not calling), and these people aren't equipped to handle real medical issues of pets. Please, if you are seeking routine, basic care such as vaccines, maybe use these folks... if there is a real medical problem and you expect professionalism and evidence based practices that can actually treat disease, please take your beloved animals elsewhere. These folks do not care except to take your money.
Dr Frost is a superb doctor. He is knowledgeable, gentle and runs a reasonably priced clinic. This place is worth the drive.
They have always been honest and upfront with me. And will help any way they can
Bethlehem Veterinary Hospital is a US Veterinary Care based in Bethlehem, Georgia. Bethlehem Veterinary Hospital is located at 799 Christmas Ave # 100, Bethlehem, GA 30620, USA.
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